The AI Voice Receptionist For Private Dental Practices

Never Lose Another PatientTo A Missed Call.

We answer every new patient enquiry your front desk misses. At lunch, after hours, on weekends. Private patients booked directly into the practice diary, 24 hours a day. Set up in 72 hours, book 5 new patients in 60 days, or your next 3 months are free.

Run Your Missed-Call Audit
35%
of patient calls missed by the average private dental practice
£3,000 – £15,000
lost lifetime value per missed new patient
72 hours
from sign-up to your AI receptionist going live
The Story Behind SelenicAI

My Grandfather Sold His Dental Clinic.
Not Because He Wanted To.

Moiz Khurram with his grandfather, Dr. Muhammad Saleem Akhter
Moiz Khurram With Dr. Muhammad Saleem Akhter
Makkah Dental Clinic, Lahore
Makkah Dental Clinic, Lahore · 1993–2018

In 1993, my grandfather opened Makkah Dental Clinic in Lahore, Pakistan.

He built it from nothing. He wanted my father to become a dentist and carry it forward.

My father went into the judiciary instead, and became an Additional District and Sessions Judge.

For 25 years, my grandfather ran the practice himself. He saw patients. He paid his team. He kept the lights on. He did the work most practice principals don’t talk about: the work that happens after the patients go home, when someone has to answer the front desk, balance the books, hire the team, and figure out how to keep margins from shrinking.

In 2018, he sold the clinic.

Not because he wanted to retire. Because he couldn’t scale the operations anymore. Associate salaries climbed, running costs climbed, and margins tightened until paying his team properly meant losing money himself.

So he sold to someone else who could.

I’m not building SelenicAI to become a dentist. I’m building it so that every practice principal like my grandfather can scale without having to sell.

A 24/7 AI voice receptionist isn’t just software. It’s the answer to a problem my family lived through.

Moiz Khurram, Founder, SelenicAI

Grandson of Dr. Muhammad Saleem Akhter

Founder of Makkah Dental Clinic, Lahore · 1993–2018

The Problem

Your Practice Is Bleeding Revenue Every Day. The Bleeding Happens When No One Is Listening.

Three places revenue leaks out of a practice every single day. Every one of them traces back to a new patient call no one answered.

35% OF NEW PATIENT CALLS GO UNANSWERED

Lunch breaks. Evenings. Weekends. The moment your front desk puts the headset down, the calls don't stop. They go to voicemail, and patients don't leave voicemails for dentists. They call the next practice on the list.

£24,000–£90,000 per year in lost patient lifetime value

30% OF MARKETING SPEND IS BURNING

Every Google Ad, Instagram enquiry, and SEO click that hits voicemail is paid acquisition wasted. A practice spending £5,000/month on marketing with a 30% miss rate is burning £1,500/month, six times what SelenicAI costs.

£10,800–£28,800 per year in wasted ad spend

FRONT-DESK COVER IS EXPENSIVE

A dental receptionist costs £30,000–£40,000 fully loaded, and turns over every 12 weeks. SelenicAI at a fraction of that cost answers every call, never calls in sick, and never takes a lunch break.

£30,000–£40,000 per year per FTE

The Process

ThreeSteps.NoFriction.NoSurprises.

From first call to live in your diary, directed personally by the founder.

01
STEP 01

Book A 30-Minute Call

A direct conversation with the practice principal and the founder. We map your missed new patient enquiry problem to your specific patient mix, ad spend, and the practice diary structure. You leave the call with a tailored Pledge and a clear next step.

02
STEP 02

Install In 72 Hours

Your AI Voice Receptionist is configured, voice-tested, and integrated with your practice management system within three working days. We handle the technical setup, and you continue seeing private patients.

03
STEP 03

Go Live And Grow

By day four, every call the front desk would have missed is now answered, qualified, and booked. You see the captured calls, the booked treatment appointments, and the patient lifetime value in your dashboard from day one.

What It Does

Everything Your Front Desk Does. Answered 24/7.

A full front-desk receptionist for your practice, answering, qualifying, and booking every patient call, day and night.

After-Hours & Weekend Answering

Every call after the practice closes, on lunch, and at weekends is captured. No voicemail. No missed new patient.

Inbound Call Handling

Picks up every inbound patient call on the first ring. No hold music, no busy tone, unlimited simultaneous calls.

Books Into Your Practice Diary

Books new patients straight into the diary in real time, synced to your PMS: Dentally, SOE, R4, or Kodak.

New Patient Qualification

Qualifies every new patient enquiry (treatment interest, private vs NHS, urgency) before it reaches the front desk.

Recall & Reschedule

Handles reschedules, cancellations, and recall follow-ups so the diary stays full and chairs stay productive.

Urgent Case Triage

Recognises dental emergencies and routes urgent patients to your on-call protocol instantly.

Treatment & Pricing FAQs

Answers common questions on treatments, fees, parking, and opening hours in your practice's own words.

Confirmations & Reminders

Sends instant SMS and email booking confirmations and reminders to cut no-shows.

Missed-Call Diagnostic

See How Much Revenue You’re Losing Right Now.

Run the numbers on your own practice. Inbound call volume, voicemail rate, and average patient lifetime value. Sixty seconds, no email required.

150
30%
£3,000
Live estimate
Calls missed per month195
Potential new patients lost29
Estimated revenue lost per month£87,683
Estimated revenue lost per year£1,052,190
Book a call to recover this revenue →

Conservative estimates based on private dental industry benchmarks. Your actual numbers may be higher.

Our Commitment To Your Practice

TheSelenicAIPledge.

01

Every Patient Call Answered. Every Time. 24/7.

The practice phone never goes to voicemail again. Not at lunch. Not at 9pm. Not on Sundays. Every new patient enquiry is captured, qualified, and routed, exactly as your best front desk receptionist would handle it.

02

New Patients On Your Diary Within 7 Days.

We install in 72 hours. By day four, your AI Voice Receptionist is live answering calls and booking treatment appointments directly into the practice diary. No 30-day onboarding. No multi-week training cycle.

03

Book 5 New Patients In 60 Days. Or Your Next 3 Months Are Free.

A specific, measurable guarantee. If your AI Voice Receptionist does not book five new attending private patients within your first 60 days, your next three months of service are at no cost. No fine print. No revenue audits.

04

Set Up Personally By The Founder.

Not by an account manager. Not by a sales representative. By Moiz Khurram, SelenicAI's founder, with the dental insider experience of his grandfather, Dr. Muhammad Saleem Akhter, behind every configuration decision.

The Guarantee

Performance,InWriting.

Commercial Terms

Everything, On Your Terms.

The SelenicAI Pledge is the commercial commitment we make to every practice we serve.

  • Transparent Setup Fee, Founder-Led Configuration
  • Predictable Monthly Retainer, No Usage Caps
  • Standard Service Agreement
  • The Pledge Built In
  • Founder-Led Onboarding
The Guarantee

Book 5 New Patients In Your First 60 Days. Or Your Next 3 Months Are Free.

It exists because we believe a 24/7 AI Voice Receptionist should pay for itself in weeks, not quarters, and if it does not, the risk should sit with us, not you.

No fine print. No revenue audits. The performance risk rests entirely with us.

Compliance

BuiltToTheStandardsYourPatientsExpect.

GDPR Compliant

UK data protection regulations fully observed

SOC 2 In Progress

Type 1 audit underway, expected Q4 2026

HIPAA Ready

US compliance framework prepared for Phase 2

Full Call Audit Log

Every interaction recorded, transcribed, and retrievable

UK Data Residency

All patient data hosted within UK borders

SelenicAI operates under the UK General Data Protection Regulation and the Privacy and Electronic Communications Regulations. Practice data and patient communications are encrypted in transit and at rest. We do not sell, share, or use patient data for any purpose beyond delivering the service contracted.

Human Receptionist Vs AI

Why Practices Are Switching.

The same front-desk job. One of them never misses a new patient.

The Old Way

Human Receptionist

  • Answers after hours, weekends & lunchGoes to voicemail
  • Handles peak-time simultaneous callsOne call at a time
  • Never off sick, on holiday, or on a breakNot always
  • Books into the practice diary every callOnly when free
  • Qualifies new patient enquiries consistentlyVaries by person
  • Annual cost£30,000–£40,000 + turnover
  • Time to live12-week turnover & retraining
  • Consistent tone with every patientHas off days
The SelenicAI Way

SelenicAI · AI Voice Receptionist

  • Answers after hours, weekends & lunchEvery call, 24/7
  • Handles peak-time simultaneous callsUnlimited at once
  • Never off sick, on holiday, or on a breakAlways on
  • Books into the practice diary every callEvery call
  • Qualifies new patient enquiries consistentlyEvery time
  • Annual costA fraction, flat
  • Time to liveLive in 72 hours
  • Consistent tone with every patientEvery call
Hear It In Action

This Is A Real Conversation Between SelenicAI And A Patient.

No edits. No script. The audio you’re about to hear is a 60-second sample of how SelenicAI handles a typical new patient enquiry, including the moment the patient changes their mind on the booking time.

0:001:00

Sample call recorded with practice consent. Patient details anonymised.

Availability

Founder-Led. Limited Capacity.

Every onboarding is directed personally by the founder. Applications are reviewed in the order received, with a current capacity for new practices of within 7–10 business days.

Currently onboarding new practices within 7–10 business days
Apply

Apply For Your AI Voice Receptionist.

Every onboarding is directed personally by the founder. Applications are reviewed in the order received, with a current capacity for new practices of within 7–10 business days. The 30-minute introductory call is at no cost and carries no obligation.